Terms of Use
Last Updated: June 5, 2026
Welcome to www.xuebn.com (the "Website"), owned and operated by Xuebn ("Xuebn," "we," "our," or "us").
These Terms of Use ("Terms") govern your access to and use of the Website, including any purchases made through the Website. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Return, Refund & Exchange Policy, and any other policies published on the Website.
If you do not agree with these Terms, you should discontinue use of the Website immediately.
User Eligibility
The Website is intended for individuals who are at least 18 years of age or the age of legal majority in their jurisdiction of residence.
If you are under the applicable age, you may access or use the Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
By using the Website or placing an order, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into a binding agreement.
Privacy
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, which forms an integral part of these Terms. By using the Website, you consent to the collection and use of your information in accordance with our Privacy Policy.
Please review our Privacy Policy carefully before using the Website or submitting any personal information.
Account Registration
Certain features of the Website may require you to create an account.
When creating an account, you agree to provide accurate, complete, and current information and to keep that information updated at all times. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for restricting access to your account.
You accept responsibility for all activities conducted through your account unless unauthorized access results solely from our negligence.
If you believe that your account has been accessed without authorization or that your password has been compromised, you should notify us immediately at Sale@xuebn.com.
We reserve the right to suspend or terminate accounts containing false information, violating these Terms, or engaging in fraudulent or unlawful activity.
Orders and Payments
When you place an order through the Website, you confirm that all information provided during checkout is accurate, complete, and up to date. This includes your billing information, shipping address, contact details, and any other information required to process your purchase.
Once your order has been submitted, you will receive an order confirmation email acknowledging receipt of your order request. This confirmation does not constitute acceptance of your order. A binding agreement is formed only after your payment has been successfully processed and your order has been accepted for fulfillment.
In certain circumstances, we may be unable to accept or fulfill an order. This may occur due to inventory shortages, pricing errors, payment authorization issues, shipping restrictions, suspected fraudulent activity, or other circumstances beyond our reasonable control. If an order cannot be fulfilled, we will notify you as soon as reasonably practicable and refund any payment already received for the affected order.
We reserve the right to refuse, cancel, or limit any order where we reasonably believe that the order violates these Terms, involves unauthorized payment methods, or may expose Xuebn or our customers to fraud or other risks.
You are responsible for ensuring that your payment information is accurate and that sufficient funds are available to complete your purchase. Any applicable taxes, shipping charges, or other fees displayed during checkout form part of the total purchase price.
Pricing
All prices displayed on the Website are shown in the currency indicated at checkout and are subject to change without prior notice.
Although we make every effort to ensure pricing accuracy, occasional typographical errors, technical issues, or incorrect product information may occur. If an error affects the price of a product you have ordered, we will contact you before processing the order whenever reasonably possible.
If the correct price differs from the price displayed at the time your order was placed, you may choose to proceed with the purchase at the correct price or cancel the order. If we are unable to contact you, or if the pricing error cannot reasonably be corrected, we may cancel the affected order and issue a full refund for any payment already received.
Price changes made after an order has been accepted will not affect that order.
Product Information
We aim to keep all product information on the Website accurate and up to date, including descriptions, specifications, dimensions, images, colors, pricing, and availability. Despite our efforts, occasional inaccuracies or omissions may occur.
Product photographs are provided for reference purposes only. Actual products may vary slightly in appearance due to manufacturing improvements, packaging updates, lighting conditions during photography, or differences in monitor and mobile device displays. Such variations are normal and do not affect the intended function or quality of the product.
Dimensions and measurements provided on the Website are approximate unless otherwise stated. Customers are encouraged to carefully review all product information before placing an order to ensure that the selected product is suitable for its intended use and available space.
From time to time, product designs, packaging, specifications, or manufacturing details may be updated without prior notice, provided that such changes do not materially affect the product's intended functionality.
If we discover an error relating to product information after an order has been placed, we may correct the information and notify you where appropriate. If the correction materially affects your order, you will have the option to continue with the purchase based on the corrected information or cancel the affected order for a full refund.
Product Availability
All products offered on the Website are subject to availability.
While we regularly update our inventory, we cannot guarantee that every product displayed on the Website will always remain available. Inventory levels may change without notice due to customer demand, supplier delays, manufacturing changes, inventory discrepancies, or other unforeseen circumstances.
We may limit the quantity of products available for purchase by a single customer, household, or order. These limitations may apply to orders placed using the same customer account, payment method, billing address, or shipping address.
If an item becomes unavailable after an order has been placed, we will notify you promptly. Depending on the circumstances, we may offer an alternative product, remove the unavailable item from your order, or issue a refund for the affected portion of your purchase.
Nothing on the Website should be interpreted as guaranteeing the continued availability of any particular product.
Shipping and Returns
Shipping, delivery, returns, refunds, and exchanges are governed by our Shipping Policy and our Return, Refund & Exchange Policy, both of which form part of these Terms.
By placing an order through the Website, you acknowledge that you have reviewed and agreed to these policies before completing your purchase.
Estimated processing and delivery times are provided for reference only and should not be interpreted as guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, customs clearance, weather conditions, holidays, or other circumstances beyond our reasonable control.
Title to the products and the risk of loss or damage pass to you upon delivery of the products to the shipping address provided during checkout, unless otherwise required by applicable law.
If you experience any issues with your shipment, including missing, damaged, or incorrect items, please contact us as soon as reasonably practicable so that we can investigate and assist you in accordance with our applicable policies.
Electronic Communications
When you visit the Website, create an account, place an order, subscribe to our newsletter, or contact us by email, you are communicating with us electronically.
You agree that we may communicate with you electronically for purposes including, but not limited to:
Order confirmations;
Payment confirmations;
Shipping and delivery updates;
Customer service communications;
Product or safety notices;
Updates to our policies or legal agreements; and
Other information relating to your use of the Website.
Electronic communications satisfy any legal requirement that such communications be provided in writing, unless applicable law requires otherwise.
You are responsible for maintaining a valid email address and ensuring that our communications can be received. We are not responsible for delays or failures caused by incorrect contact information, spam filters, mailbox limitations, or circumstances beyond our reasonable control.
Intellectual Property Rights
Unless otherwise indicated, all content available on the Website, including but not limited to text, product descriptions, graphics, logos, photographs, illustrations, videos, icons, software, page layouts, website design, trademarks, trade names, service marks, and the compilation, arrangement, and presentation of such content (collectively, the "Content"), is owned by or licensed to Xuebn and is protected by applicable copyright, trademark, and other intellectual property laws.
Nothing contained on the Website grants you any ownership interest in the Content or any intellectual property rights belonging to Xuebn or its licensors.
You may view, download, or print limited portions of the Website solely for your personal, non-commercial use, provided that all copyright, trademark, and proprietary notices remain intact.
Except as expressly permitted by applicable law or with our prior written consent, you may not copy, reproduce, modify, distribute, publish, display, transmit, sell, license, create derivative works from, or otherwise exploit any Content available on the Website.
Unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws and may result in legal action.
License to Use the Website
Subject to these Terms, Xuebn grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website solely for your personal, lawful, and non-commercial purposes.
This license does not permit you to:
Use the Website for any commercial purpose without our written permission;
Copy or reproduce substantial portions of the Website;
Download or collect product listings, descriptions, pricing, or images for commercial use;
Reverse engineer, decompile, or attempt to obtain the source code of any part of the Website;
Remove copyright or proprietary notices from any Content; or
Use the Website in any manner that could interfere with its normal operation or the experience of other users.
Any rights not expressly granted under these Terms are reserved by Xuebn.
Acceptable Use
You agree to use the Website responsibly and only for lawful purposes.
While using the Website, you agree not to:
Violate any applicable laws or regulations;
Provide false, misleading, or fraudulent information;
Use another person's account without authorization;
Attempt to gain unauthorized access to the Website, our servers, or any related systems;
Introduce viruses, malware, ransomware, or other harmful software;
Interfere with the security, performance, or functionality of the Website;
Copy, scrape, extract, harvest, or systematically collect information or data from the Website without our prior written permission;
Use automated software, bots, crawlers, spiders, or similar technologies to monitor, access, or copy Website content;
Infringe the intellectual property rights of Xuebn or any third party;
Upload or transmit any content that is unlawful, abusive, defamatory, threatening, obscene, or otherwise objectionable;
Use the Website in any way that could damage, disable, overburden, or impair its operation; or
Engage in any activity that interferes with another user's ability to access or enjoy the Website.
Failure to comply with these requirements may result in suspension or termination of your access to the Website, cancellation of orders, and any other remedies available under applicable law.
Third-Party Links
For your convenience, the Website may contain links to third-party websites, services, or resources that are not owned or controlled by Xuebn.
These links are provided solely for informational purposes. Their inclusion does not imply any endorsement, approval, sponsorship, or recommendation by Xuebn.
We have no control over the content, privacy practices, security, availability, or business practices of third-party websites and accept no responsibility or liability for any products, services, information, or materials offered by them.
Your use of any third-party website is entirely at your own risk. We encourage you to review the applicable terms of use and privacy policies before using those websites or providing any personal information.
Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate billing, shipping, and account information for every purchase made through the Website.
If your contact information, billing address, shipping address, or other account details change, you agree to update them promptly to help us complete your transactions and communicate with you when necessary.
We reserve the right to refuse or cancel any order if the information provided appears to be inaccurate, incomplete, misleading, or cannot be verified.
Termination
We reserve the right to suspend, restrict, or terminate your access to the Website or your account at any time, with or without prior notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, misused the Website, or acted in a manner that may harm Xuebn, our customers, or other users.
We may also suspend or discontinue the Website, or any part of its services, at any time for operational, security, legal, or business reasons.
If your account is terminated, your right to access and use the Website will end immediately. Any outstanding payment obligations, intellectual property rights, disclaimers, limitations of liability, indemnification obligations, and other provisions that by their nature are intended to survive termination shall remain in full force and effect.
Termination of your account does not affect any rights or obligations that arose before the termination date.
Internet Communications and Force Majeure
Although we make reasonable efforts to maintain the security, availability, and reliability of the Website, we cannot guarantee that access will always be uninterrupted, error-free, or completely secure.
The transmission of information over the Internet is not entirely secure. While we implement reasonable safeguards to protect your information, we cannot guarantee the security of data transmitted through the Internet, and any transmission is at your own risk.
From time to time, the Website may be unavailable due to scheduled maintenance, system upgrades, technical failures, or unexpected interruptions.
We shall not be liable for any delay, interruption, failure to perform, or inability to fulfill our obligations where such events result from circumstances beyond our reasonable control. These circumstances may include, without limitation:
Natural disasters, floods, earthquakes, storms, fires, or other acts of nature;
Epidemics, pandemics, or public health emergencies;
War, armed conflict, terrorism, civil unrest, or government actions;
Labor disputes, strikes, lockouts, or shortages of labor or materials;
Transportation delays, shipping disruptions, or customs inspections;
Power outages, telecommunications failures, Internet service interruptions, or cyberattacks; and
Any other event that could not reasonably have been anticipated or prevented.
Where reasonably practicable, we will make commercially reasonable efforts to minimize the impact of such events and resume normal operations as soon as possible.
Product Warranty
We are committed to providing quality products and carefully inspecting orders before shipment.
Unless expressly stated otherwise on the Website or required by applicable law, products sold through the Website are provided without any additional commercial warranties beyond those required under applicable consumer protection legislation.
Normal wear and tear, misuse, improper assembly, accidental damage, unauthorized modifications, improper storage, or failure to follow product care instructions are not considered manufacturing defects.
If you believe that a product you received is defective, damaged upon arrival, or materially different from the item ordered, please contact our customer support team as soon as reasonably practicable after delivery. We will review your request in accordance with our Return, Refund & Exchange Policy and applicable consumer protection laws.
Nothing in these Terms limits or excludes any statutory rights that cannot legally be excluded under applicable law.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and all content, products, and services made available through the Website are provided on an "AS IS" and "AS AVAILABLE" basis.
Except as expressly stated in these Terms or required by law, Xuebn makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, including, without limitation, warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, or uninterrupted operation.
We do not guarantee that:
The Website will always be available or operate without interruption;
The Website will be free from errors, viruses, malware, or other harmful components;
Product descriptions or other Website content will always be complete, accurate, or current; or
Any defects or technical issues will be corrected immediately.
Some jurisdictions do not allow certain limitations on implied warranties. Where such limitations are prohibited by law, parts of this section may not apply to you.
Limitation of Liability
To the fullest extent permitted by applicable law, Xuebn, its affiliates, directors, officers, employees, agents, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:
Your access to or use of the Website;
Your inability to access or use the Website;
Delays or interruptions in Website availability;
Errors or omissions in Website content;
Product availability or shipping delays;
Loss of profits, revenue, business opportunities, goodwill, or data; or
Any third-party services or websites linked from the Website.
Where liability cannot be excluded under applicable law, our total liability for any claim arising out of or relating to your purchase or use of the Website shall not exceed the amount you actually paid for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Xuebn, its affiliates, directors, officers, employees, agents, contractors, suppliers, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or reasonable legal fees arising out of or relating to:
Your violation of these Terms;
Your misuse of the Website;
Your violation of any applicable law or regulation;
Your infringement of any intellectual property or other rights of a third party; or
Any activity conducted through your account, except to the extent caused by our own negligence or willful misconduct.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such circumstances, you agree to cooperate fully with our reasonable requests in the defense of the matter.
Assignment
You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.
Xuebn may assign or transfer its rights and obligations under these Terms, in whole or in part, to any affiliated company, successor, or purchaser in connection with a merger, acquisition, corporate reorganization, or the sale of all or substantially all of its assets. Such assignment will not affect your rights under these Terms.
Any attempted assignment by you in violation of this section shall be null and void.
Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return, Refund & Exchange Policy, and any additional policies or notices published on the Website, constitute the entire agreement between you and Xuebn regarding your access to and use of the Website.
These Terms supersede all prior or contemporaneous communications, discussions, representations, understandings, or agreements, whether oral or written, relating to the same subject matter.
No waiver of any provision of these Terms shall be deemed a continuing waiver of that provision or any other provision unless expressly agreed to by us in writing.
Severability
If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain valid, enforceable, and in full force and effect.
Where possible, any invalid or unenforceable provision shall be interpreted or modified so that it reflects the original intent of the parties while remaining enforceable under applicable law.
Modifications to These Terms
We may update or revise these Terms from time to time to reflect changes in our business practices, legal requirements, products, services, or the operation of the Website.
When material changes are made, the revised version will be posted on this page together with the updated "Last Updated" date. Unless otherwise required by law, changes become effective immediately upon publication.
Your continued access to or use of the Website after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should discontinue using the Website.
We encourage you to review these Terms periodically to stay informed of any updates.
Governing Law and Jurisdiction
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any purchase made through the Website shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.
Any dispute that cannot be resolved through good-faith discussions between the parties shall be submitted to the courts of the Hong Kong Special Administrative Region, which shall have exclusive jurisdiction, except where mandatory consumer protection laws provide otherwise.
Nothing in these Terms limits any rights or remedies that may be available to consumers under applicable mandatory laws.
Contact Us
If you have any questions about these Terms, your use of the Website, or any products or services offered by Xuebn, please contact us using the details below:
Email: Sale@xuebn.com
We will make reasonable efforts to respond to your inquiry as promptly as possible.